Can’t take screenshot due to security policy on Android and iPhone

can’t take screenshot due to security policy

When you are trying to take a screenshot on your android device and it shows a message “can’t take screenshot due to security policy” what you do now, what are the reason and what is the solution to this problem.

This blog gives you the answer to all questions like why are this message appears on the screen while taking a screenshot and what is the solution for this.

Because taking screenshots is very common in today’s day-to-day life. It is a very necessary and useful feature of Android.

Sometimes it shows that can’t take screenshot due to security policy for many reasons. The reasons are given below.

What are the reasons behind this problem?

Following are the reasons behind the problem of message “can’t take screenshot due to security policy”

Reason (1) Policy Set in App

The first reason is that policy set in App. Some Apps like financial apps such as investing and banking make their policy not to take screenshot for security purposes.

Because when you use this type of app there is malicious code run in the background which send a copy of screen to the hackers.

So that the app restricts taking a screenshot of the screen for security purposes and keep safe your data.

Reason (2) Policy Set on Phone

Sometimes policy is set on your phone, when your device is given by a company or school then they give it to you with a restriction on the screenshot.

So that it shows the message “can’t take screenshot due to security policy”.

You can remove it by contacting IT department or by removing the company or school account from the device.

To remove account: –

  • Go to setting.
  • Then select accounts.
  • And remove the company accounts.

Reason (3) Chrome Incognito Mode

When there is incognito mode on your chrome browser the Android OS restricts you to take screenshots.

There is currently no way to disable this “feature”.

You can install Firefox and take a screenshot in Incognito mode there, but if you are taking a screenshot in Google Chrome, you must not be using Incognito Mode to do it.

The solution to Fix The Problem Of Can’t Take Screenshot Due To Security Policy

  • If you are using Android 9 and install a work-related application use the given path to uninstall it.

Go to Setting > Apps and Notification > Select the app to uninstall

  • When you are using Chrome Incognito Mode you have to disable it first before taking a screenshot. Follow the steps to disable the Chrome Incognito Mode: –
  • First, open Chrome and click on the TABS icon, which is on the top right corner.
  • It shows you all the tabs which you open, now click on X and close the tab.
  • Now Open the tab in regular chrome and take the screenshot.

This is the way by which you can fix the problem of message “can’t take screenshot due to security policy”


As in the above blog we read about what is the reason behind the message “can’t take screenshot due to the security policy” and what are the solutions.

As we know the major 3 reasons and some solutions to solve this problem. Taking screenshots is very necessary for today’s life but sometimes it also necessary to restrict them so that your data will be safe.

We hope that this information is useful to you. Thanks.

Know about Top 3 Ways How To Know The App Version Of Your Android Phone. Click Here